We want you to love your Sweat & Milk pieces. If something isn’t right, we make returns as simple as possible.

How to Return (US Orders)

Please visit returns portal to start a return or exchange.

1. Enter order or tracking number
2. Choose item(s)
3. Select refund, store credit, or exchange
4. Print label
5. Ship within 7 days

Exchanges

To keep the exchange process simple and fast, we do not process direct exchanges.

If you'd like a different size, color, or style, simply initiate a return through our Returns Portal and select Store Credit as your preferred refund method.

Here's how it works:

• Return your item using our Returns Portal.
• Once your return is received and passes inspection, we'll issue your refund as store credit.
• We waive any return shipping and restocking fees for returns refunded as store credit.
• You can then use your store credit to place a new order for the item you'd like.

Please note:

• Items must meet our return eligibility requirements and pass inspection before store credit is issued.
• Store credit is issued after your return has been received and approved.
• Standard shipping rates and free shipping thresholds apply to your new order.

What is Checkout+?

Checkout+ is an optional add-on at time of purchase that will cover the cost of shipping labels for any return, exchange, or store credit.

If you opted in to Checkout Plus, a shipping label that is paid for will be provided for you through the return portal.

If you did not opt in to Checkout Plus at checkout, shipping label will also be provided for you, but you will be responsible for the cost of the shipping label. The cost of the shipping label will be deducted from your refund or store credit.

Standard Return Policy (US Orders)

• You have 30 days from your order date to request a return.
  
• Approved returns must be shipped within 7 days. Returned items shipped after 7 days may be eligible for store credit only.
  
• “Started” returns not shipped within 30 days automatically expire.
  
• Items must be:
  - Unworn, unwashed
  - Free of stains, deodorant, odors, and pet hair
  - With all tags attached
  - In the original Sweat & Milk zip bag
  

Not Eligible for Returns

• Underwear (except bras)
• Socks
• Final Sale items
  

Sale Items

• Sale items (from the Sale section/We Made Too Much) → refund to store credit only
• If an item is marked as "Final Sale" in the Description, it is not eligible for return or exchange.

When We May Decline a Refund

Returns may be refused if:

• Items arrive used, washed, stained, or damaged
• Items are missing original packaging/tags
• Items are late returns
• Items never arrive at our warehouse
• Items marked Final Sale or promotional gifts
  

Processing Time

• Allow 5–10 business days for processing
• Refunds may take 7-10 business days to appear depending on your bank
  

International Returns (Including Canada)

• Customer pays all return shipping
• No exchanges for international orders
• Contact us before returning anything internationally
  

International Return Address:

Shipvine – ATTN: Sweat & Milk

2626 N Hopkins Road

Richmond, VA 23224

United States

Return Fees

For customers that opted-in of Checkout+, there won't be any fees. Returns and exchanges are all covered.

For customers that opted-out of Checkout+

• Refund to original payment → shipping label cost deducted per order
• Refund to store credit → no fee
• Exchange → no fee
• International customers → pay their own shipping
  

United States

• Standard (6–10 business days): $8.99 or FREE over $100
  
• Expedited (3–4 business days): $15.99
  
• 2-Day (2 business days): $25
  
• Overnight: $50
  

Canada

• First Class: $15 (excludes duties)
  
• Free shipping over $200
  

International

• First Class: $19.99 (excludes duties)
  
• Free shipping over $200
  

Duties, taxes, and customs fees are paid by the customer.

Order Processing Times

• Orders ship within 1–3 business days
  
• Orders placed after 11 AM PST Fridays ship Monday
  
• Expedited/Overnight orders placed before 1 PM PST ship same day
  
• Holidays may extend processing
  

Delivery Estimates

• Standard US: 6–10 business days
  
• APO/FPO, Hawaii, Alaska → may take longer
  

Carrier delays are outside our control.

Tracking Your Order

• Tracking email sent once shipped
  
• Tracking also available in your Sweat & Milk account
  
• Tracking may take 24 hours to update

Change Your Order

If you need to adjust size/style/color:

• Contact us ASAP via Live Chat or email use at hello@sweatandmilk.com before your order ships
  
• Once shipped, changes are not possible, but you may return after delivery

Cancel Your Order

• Contact us via Live Chat during business hours
  
• If shipped, it cannot be canceled
  

Update Your Address

• Possible only if your order has not shipped
  
• Contact us ASAP via Live Chat or email us at hello@sweatandmilk.com during business hours Monday through Friday
  

Missing or Partial Orders

• We sometimes ship in multiple packages
  
• If an item becomes unavailable, you’ll be refunded automatically
  
• Pre-orders may ship separately
  

Pre-Orders

• If your order contains both in-stock + pre-order items, in-stock items ship first
  
• Pre-orders ship once available
  
• You may cancel before it ships by contacting us

Promo Code Rules

• One promo code per order
  
• Usually applies to full-price items only unless specified
  
• Cannot apply to gift cards
  
• Cannot be stacked unless specified. There is a sitewide price strikethrough during special sale season, no promo code will be valid
  
• Terms may change anytime

If Your Code Doesn’t Work

• Check expiration, spelling, and eligibility
  
• Codes cannot be combined

Forgot to Apply a Code?

If still eligible:

• Contact us at hello@sweatandmilk.com
  
• We can refund the difference or issue store credit
  

Price Adjustments

• If an item goes on sale within 24 hours of your purchase
  
• One adjustment per item
  
• Refund or store credit
  

Sales Tax

Calculated at checkout based on your shipping address.

General Fit Notes

• Our sports bras generally fit more generous than brands like Nike, Lululemon.
  

Before Ordering

• Check our Fit Guide
• Use our Bra Finder quiz and Size Calculator on product page
• Use our printable measuring tape

Still unsure? Contact Live Chat during business hours (Mon–Fri, 9–4 PST).

• We currently sell exclusively online at sweatandmilk.com
  
• For fit, sizing, order help, or returns:
  
• Use Live Chat, contact form, or email us at hello@sweatandmilk.com
  

We do not offer phone support.